Shipping Information
At Lumina, we want your order to arrive safely and on time. Here's everything you need to know about our shipping options.
Shipping Options
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | FREE |
| Regular Shipping | Estimated at checkout | $5.99 |
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor your delivery status at any time.
Shipping Restrictions
We currently ship to selected countries. Please check at checkout to confirm if delivery is available to your location. We are unable to ship to P.O. Boxes at this time.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at luminasip.com. We will work with you to resolve the issue as quickly as possible.
Need Help?
For any shipping-related questions, don't hesitate to reach out to our support team through our website at luminasip.com. We're happy to help!